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FAQ's & Policies

Policies & Terms

Our policies are designed to be fair to both the Client and the Consultant (Peace of Mind Organizing), providing flexibility in case of unforeseen circumstances while ensuring
the organizer's time and effort are respected.

I am always happy to work with clients to ensure a valuable experience and excited to work
with you on creating more Freedom & Flow in your home - and life!

  1. Invoicing: In consideration of the time, resources, and planning required to initiate all Organizing Projects, the Client agrees to pay as follows (unless previously agreed upon payment schedule by Consultant & Client):

    1. 30% at Contract Signing​ (Payment is due at Contract Signing via Zelle or agreed upon payment.)

    2. 30% at 50% Project Completion

    3. 40% at Total Project Completion (Payment will be required on OR before final day of on-site work.)​​​

  2. ​Once a session has been completed, no refunds will be provided. My organizing services are billed based on time spent on-site, and services are rendered in full during each session.

  3. Force Majeure: In the event that a session cannot be completed due to unforeseen circumstances (such as natural disasters, personal emergencies, or acts of government), clients will be offered a rescheduled session or a full refund if rescheduling is not possible.

  4. Cancellation Policy: Clients must provide at least 48 hours’ notice if they need to cancel or reschedule an appointment. This allows the organizer to adjust their schedule accordingly.

    1. ​Cancellations made with less than 72 hours’ notice will incur a $75 Cancellation Fee for the scheduled session.

    2. This fee covers the time reserved and any lost opportunities to book other clients. The fee will be deducted from Initial Invoice and remaining balance will be refunded.

    3. Emergency Cancellation: We understand that emergencies happen. If a client needs to cancel or reschedule due

    4. to unforeseen circumstances (such as illness or family emergencies), we will do our best to accommodate and waive any cancellation fees on a case-by-case basis (not guaranteed).

  5. Rescheduling: Clients are welcome to reschedule their session with at least 48 hours' notice without penalty (outside our Non-Refundable Protection Fee). We will work with you to find an alternative time slot that suits your schedule.

  6. Lost Opportunity Clause: If a client elects to cancel work with POM once a project has begun, POM (Consultant) will retain cost associated with hours worked, based on project type hourly rate.

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